by Textmaxx Pro | Nov 26, 2019
Synopsis: Textmaxx Pro, a leading text message platform based in Sarasota, Fla., announces integration with ComSoft, an automotive retail software provider, based in Raleigh, N.C. The texting service will now be available through ComSoft’s software to its dealer clients.
SARASOTA, Fla. (Nov. 15, 2019) — Textmaxx Pro, a national text message communication platform, has integrated its services with Commercial Software, Inc. (ComSoft), a dealership management and marketing software solution company based in Raleigh, N.C.
Textmaxx Pro’s state-of-the-art business-to-business and business-to-consumer communication services will be directly available through the ComSoft dealership management software giving thousands of users the ability to use texts to communicate with their customers for sales and service promotions, advertising, marketing, payment reminders, collections, and any other services.
“We are proud to be able to integrate with Chip Cooper and the ComSoft DMS platform,” said Chris Leedom, Textmaxx Pro CEO. “ComSoft has used Textmaxx Pro with its dealer clients since our company’s inception, and now their dealers can better communicate with their clients via the most effective form of communication today – texting.”
ComSoft is a total dealership management and marketing software solution for dealers of any size and has served thousands of dealerships across the country. In addition to dealership management software, ComSoft also offers dealership websites, marketing feeds, integrated partners, and a mobile app.
“Our dealer clients are very familiar with the Textmaxx platform as we’ve used it for several years to communicate directly with them,” said ComSoft President Chip Cooper. “We’re very pleased to make Textmaxx Pro available to our clients following a brief, but intense 60-day integration period.”
David Leedom, Textmaxx Pro brand manager, said texting has become the preferred method of communication for nearly every demographic in the U.S. and beyond. Some 292 million people in North America, about 80 percent of all residents, use text messaging daily. Despite having a phone in their hand or pocket, people will respond more quickly to a text message than a phone call or voicemail, he added.
“Despite this acceptance among consumers, only 14 percent of businesses use texting to communicate with their clients and prospects,” Dave Leedom said. “Automotive retailers who utilize a strategy to communicate using texting will definitely have an edge over their competitors in the marketplace.”
Textmaxx Pro has integrated with a number of automotive retailer software platforms including Frazer Dealer Management Software and CDK Global. Chris Leedom said the company expects to complete at least 15 other platform integrations in 2020. Textmaxx will offer its services to ComSoft’s dealers on a month-to-month subscription basis with no long-term contracts.
About Textmaxx Pro
Textmaxx Pro is a national firm based in Sarasota, Fla, and provides businesses with an automated, compliant, easy-to-use, web-based, text messaging solution that enables them to reach their clients and prospects via text. It provides a full-service platform that is easily integrated into any CRM or other software application and is fully compliant with the Telephone Consumer Protection Act.
About ComSoft
ComSoft is headquartered in Raleigh, NC and provides independent dealerships with management software and offers marketing solutions including dealership websites and third-party advertising feeds. Integrated partners continue to be a focus providing dealers the tools they need in order to succeed.
Contact Contact
Chris Leedom Chip Cooper
CEO, Leedom Group President, ComSoft
Phone: 941.371.7999 Phone: 919.851.2010
Email chris@leedomgroup.com Email chip.cooper@comsoft.com
Text: “CHRIS” to 95000 Text “CHIP” to 95000
by Textmaxx Pro | Nov 15, 2019
Texting is the preferred means of communication for consumers who wish to interact with a business — any business. Across all demographics more and more people rely on text communication to get a business’ location, hours, product information, pricing, and to comparatively shop. Therefore, it’s incumbent on the business to communicate effectively with their customers and prospects.
Here are a few best practices businesses should use.
Use the Right Attitude
Keep your texts simple and direct and short. This doesn’t mean using text shorthand like adding an “lol” or an “omg” in the message. Be professional. Use simple sentences, common vocabulary. Remember, if the business is a comedy club, texts may have a different tone than those sent by a car dealership or veterinarian office.
Emojis
These clever pictures communicate many words, attitude, and emotions. They are also prevalent and easy to send. Text messages are and should be short, and emojis communicate a feeling in an instant. Recent surveys show that notifications with emojis generate far more engagement that those without. As with anything, don’t overdo it.
Be Succinct
Text message are by design to be used on the fly. They must be read within seconds. Responses should be able to occur within seconds as well. Most SMS are limited to 160 characters, but you can send longer messages. Resist the temptation. Be short and concise.
Check Your Spelling
Reading news on the Internet or seeing posts on social media today would drive most English teachers and editors crazy. Spellcheck and predictive spelling can lead to misspelled words or wrong words being used to communicate. Poor spelling will reflect on your business and those that prepare the messages. Proof your texts before you hit send.
Use Common Vocabulary
Using “obfuscate” when you can say “hide,” may result in fewer people engaging with your message. You won’t get points from dazzling someone with your vocabulary skills.
Be Timely
If your text thanking someone for a visit comes three days later, it’s likely no longer relevant. If you text someone that the service on their vehicle is complete after they have arrived to pick it up, you’re not adding value to their experience.
Use a Texting Platform
Having employees use their personal mobile phones for business is not a good idea.They can use their phones, but should do it through a texting platform app, like Textmaxx Pro. This helps with proper messaging, allows them to text from desktop computers, and landlines. Most importantly, it makes your business compliant with the Telephone Consumer Protection Act. Non-compliance can be an expensive headache. To learn more, look at our platform!
by Textmaxx Pro | Nov 15, 2019
Everyone texts today. If you go out to lunch, you’ve likely texted multiple people before you get back to work. Texting prospects and existing customers is essential for business success. However, there is good news, but there’s also GREAT news.
First, only 14% of business have text message strategy for marketing, advertising, and communicating with customers. So putting a text strategy in place will put you ahead of your competitors. The GREAT news is, Textmaxx Pro has a low-cost, totally compliant platform to assist you in maintaining an advantage in the marketplace. Remember, 99% of text recipients get the message, and 90% read the text within three minutes!
At Textmaxx Pro we can help you think through and adopt the best texting practices and strategies for your business — and we mean any business. Call or text us for a free consultation. We will assist in:
• Text enabling your business landline
• Stopping employees using personal phones for business texts
• Text marketing customers with the right message
• Engaging business prospects and converting them into buyers
• Positioning your SMS texting strategy to deliver results with measurable ROI
We have built SMS/MMS strategies for all types of business across the country. Call 866.367.6889 or text “PROS” to 95000. One of our SMS Strategy Specialists will arrange a free consultation for you.
by Textmaxx Pro | Nov 6, 2017
Earlier this year, we blogged about the rapid growth in Google’s Adwords message extensions. Quickly following the feature’s launch, consumer data showed that user’s preference to text a business rivaled their habit of calling that business or visiting it’s website.
New researched published in Auto Remarketing last week reveals that “90% of consumers want to use messaging to interact with a business – with 50% preferring to message via SMS text.”
This revelation in consumer behavior comes when only 48% of businesses are capable of messaging with their customers.
Our team at Textmaxx Pro anticipates this number will greatly increase with Google’s launch of its Click-to-Message service for your Goggle Business profile.
Additionally, a recent article published via Hallam examined consumer response to Google Adwords campaigns revealed message extensions rate as the third highest click, following an ads headline and price information.
Having a message extension in a campaign also increased the overall click through rate (CTR) percentage between 25-36% for customers on mobile devices.
The biggest takeaway from integrating message extensions into your Adwords campaign is it produces a lead generating click. When the customer proactively engages with the company via text it provides a viable direct lead via the customer’s phone number.
The clear competitive advantage for your business is text messaging.
To help get your business started with these new Google features, we have laid out the five steps to set up Google Click-to-Message:
Step One: Get your business landline set up to receive text messages. If your business land line is not text enabled to receive text messages, you cannot set up your Google Click-to-Message feature. Click Here to learn more how to have your landline text enabled.
Step Two: Log into your Google My Business Page
Step Three: Select messaging in the left menu and add your text-enabled business number.
Step Four: Verify that number with a code sent from Google
Step Five: You’re all done and consumers can now text message your business
Are you ready to unlock the true lead generating power of Google by text enabling your business? Text or call us at 866-367-6889 or email dave@textmaxxpro.com to get started.
